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Send an inquiry

We aim to reply to general inquiries within 3–5 business days. Website inquiries and in-app reports follow separate processes.

Public contact emailbaby-support@jinhaoyong.xyz

You can also email us directly. Neither the form nor direct email accepts attachments; attachments are not forwarded or retained.

Contact email: athingfoxy@icloud.com

Live submissions use security checks and reasonable rate limits, without advertising or cross-site tracking.

Do not include passwords, verification codes, card numbers, baby names, photos, medical histories, or care records. Do not attach files.

No live, emergency, or medical support

In an emergency, contact your local emergency services; in Taiwan, call 119. We do not provide diagnosis, medical assessments, advice, or consultations.